Is the Hot Minute Hair Wand suitable for all hair types?
Yes, it works beautifully on all hair types, including natural, coloured/dyed, extensions, thick, curly, thin, and straight.
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What makes the Hot Minute Hair Wand different from other hair products on the market?
It's a 2-in-1 solution, combining a quick-dry serum and dry shampoo powder in a compact design for on-the-go hair transformations.
Are Hot Minute Hair products cruelty-free?
Absolutely! We're proud to be vegan-friendly and cruelty-free.
How long does the quick-dry serum take to evaporate, and can it be used in-flight?
The serum dries in just seconds, and it can be used on an aeroplane, during a work break, before a night out, in your car, or anywhere you like.
Does the Hot Minute Hair Wand contain harmful chemicals like silicone or parabens?
No, our products are silicone-free and paraben-free, making them safe for your hair and the environment.
How quickly will I see results using the Hot Minute Hair Wand?
You'll see a noticeable difference in just 1 minute – say hello to fresh hair that’s ready for anything!
What is the impact on the environment with Hot Minute Hair products?
We're committed to sustainability, offering recyclable tubes and planning refills for the future.
Is the Hot Minute Hair Wand suitable for small purses?
Yes, we designed it to be as compact as an iPhone 14 to fit in evening bags and be ultra-convenient.
Does the Hot Minute Hair Wand control frizz?
Absolutely, it's a frizz-fighting solution designed to give you smoother, more manageable hair.
Can I use the dry shampoo for multiple days to maintain volume?
Yes, our dry shampoo keeps your roots dry and your hair voluminous for up to 3 days, perfect for extending that fresh look.
Is this dry shampoo OK to use on blonde hair or brown hair?
Hot Minute dry shampoo is recommended for all hair types, whatever colour. Disperse it slowly and evenly and it will give you amazing results.
Can I bring it in my luggage on the plane?
YES indeed! The Liquid is 20ml so you can take it with you onboard in your handbag.
Is the serum Silicon free?
Yes it is.
Will the serum weigh my hair down?
The serum is suitable for all hair types and formulated to tame any mane without weighing it down.
Will the dry shampoo leave chalky residue?
No, our dry shampoo formulation is light weight and fine so we won’t leave any residue on your fresh locks.
How long will my Hot Minute wand last?
Depending on how many times you are refreshing your hair, we estimate 2-3 weeks if using every day. Longer if ever 2-3 days.
What else should I know about Hot Minutes formula?
Highly effective formula
Leaves hair soft and shiny
Free from sulphates, silicones, parabens and Benzene
Vegan and cruelty-free
Talc free
What are the shipping options available for Hot Minute Hair products?
We offer standard and express shipping options to suit your needs.
How long does it typically take for orders to be processed and shipped?
Orders are usually processed within 1-2 business days and then shipped.
What regions or countries do you deliver to?
We offer shipping Australia-wide, and we delivery internationally to US, UK & EU.
What are the estimated delivery times for standard and express shipping?
Standard shipping typically takes 5-7 business days, while express shipping delivers in 2-3 business days, but please note that delivery times may vary based on your location.
Can I track my order once it's been shipped?
Yes, we provide tracking information for all shipped orders. You will receive an email with tracking details.
Do you offer free shipping for a minimum order amount?
Yes, we may offer free shipping for orders exceeding a specified minimum amount. Check our website for the most current promotions.
What should I do if my order is delayed or hasn't arrived?
If you experience a delay or have not received your order within the expected time frame, please contact our customer support via customercare@hotminutehair.com.au for assistance.
Do you offer international shipping and what are the associated fees?
Yes, we offer international shipping. International shipping fees depend on your location and the shipping method chosen during checkout.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please reach out to our customer support as soon as possible. We'll do our best to assist you with this request.
How can I update my billing information for my Hot Minute Hair account?
To update your billing information, log in to your account, navigate to the 'Billing' or 'Payment Information' section, and follow the prompts to make the necessary changes.
What payment methods are accepted for purchasing Hot Minute Hair products?
We offer a variety of convenient payment methods, including Visa and Mastercard credit cards, as well as digital wallets like PayPal and Apple Pay. You can also choose to pay with AfterPay for a flexible payment option.
When will I be charged for my order?
You will be charged for your order at the time of purchase. The total amount, including taxes and shipping fees, will be reflected in your confirmation email.
Can I receive an invoice for my purchase for reimbursement or tax purposes?
Yes, you will receive an order confirmation email with a detailed invoice for your purchase. You can use this for reimbursement or tax documentation.
Are there any recurring charges or subscription fees associated with Hot Minute Hair products?
No, we do not have any recurring charges or subscription fees. You will only be charged for the products you choose to purchase, and there are no hidden costs or automatic renewals.
What is the refund policy for Hot Minute Hair products?
If you received an incorrect or Faulty item, please provide details ( including photos) within 7 days of purchase. We will verify whether you are entitled to a replacement with new products. Please email our customer care team- @email
How can I request a refund?
To request a refund, please contact our customer support team via email or phone. Provide your order details and the reason for the refund request.
What is the timeline for processing a refund?
Refunds are typically processed within 7-10 business days after we receive and inspect the returned product. Please note that it may take a few additional days for the refunded amount to appear in your account, depending on your payment method and financial institution.
Do I need to return the product for a refund, and who covers the return shipping costs?
Yes, in most cases, we may require you to return the product. The customer is responsible for covering the return shipping costs unless the return is due to a product defect or error on our part.
Are there any conditions or exceptions to the refund policy?
Refunds are generally issued for unused, undamaged products in their original packaging. However, exceptions may be made for product defects or errors on our part. Please refer to our refund policy for specific details and conditions.